Get in Touch With Us
Whether you have a question about how sweepstakes casinos work, want to flag something on this site that looks out of date, or have a suggestion for a platform we should review, this page tells you the best way to reach us and what to expect when you do.
How to Reach the Team
Email is the most direct route. Write to us at [email protected] and a member of the team will read your message personally. We aim to reply within two working days. During busy periods it may take a little longer, but we follow up on every genuine enquiry.
A brief description of your query in the subject line helps us route your message to the right person and get back to you faster.
What You Can Ask Us About
There is no narrow list of acceptable topics. Some of the most common reasons readers write to us include:
- Questions about sweepstakes casinos — If something on the site is unclear, or you want to understand more about how the dual-currency model works, how Sweepstakes Coins differ from Gold Coins, or what the free entry option involves, just ask.
- State availability queries — Eligibility rules vary across the US and change frequently. If you are unsure whether a particular platform is available in your state, we will do our best to point you in the right direction, though we always recommend checking the operator's own terms directly.
- Corrections and accuracy concerns — We take the accuracy of our reviews seriously. If you have spotted a figure, offer detail or eligibility condition that looks wrong or out of date, please flag it. We review and update content regularly, and reader reports make that process sharper.
- Suggestions and new platforms — Have a sweepstakes or social casino you think belongs on our list of reviewed platforms? We welcome suggestions and review them against our editorial criteria before making any changes.
- Partnership and commercial enquiries — If you represent an operator or publisher and want to explore how we might work together, introduce yourself and outline what you have in mind. All commercial relationships are disclosed transparently on our site, and they do not influence editorial rankings.
- Responsible play concerns — If you or someone you know is finding it difficult to stay in control of gaming activity, please mention this in your message. We will direct you to appropriate resources. Free, confidential support is available through the National Problem Gambling Helpline at 1-800-522-4700.
What Happens After You Write to Us
Every message is read by a real person on our team. We do not send automated replies in place of an actual response. Once we have reviewed your query, you will hear back from someone who has read what you wrote and can give a useful answer.
Our standard response window is two working days. If the matter requires more research — a detailed accuracy check, for example — we will acknowledge your message quickly and follow up once we have verified the relevant detail.
A Note on Editorial Independence
Sweepstakes Casino operates as an independent comparison and review site. The platforms featured here were selected and ranked through editorial research, not paid placement. Commercial relationships with operators may exist, and we may earn a commission if a reader signs up through a link on this site. Those relationships are disclosed wherever they apply, and they have no bearing on how platforms are assessed or ordered.
If you have concerns about how a specific platform is presented, or believe a rating or condition has been misrepresented, that is exactly the kind of message we want to receive.
Keeping Our Content Accurate
Sweepstakes casino offers, eligibility rules and state availability shift often. We review published content on a rolling basis, but readers are frequently first to notice when a welcome offer has changed or a platform has updated its redemption terms. If you spot anything that does not match what you are seeing directly on a platform, let us know — include the platform name, the detail in question, and where possible a link or screenshot. We will check it and update the relevant page.
Thank you for reading, and for helping us keep this resource useful and honest.